Terms of Use

Please read these Terms of Use ("Terms") carefully before using the SaveYourSlot platform (the "Service") operated by SaveYourSlot ("we", "our", "us").

By creating an account or otherwise accessing the Service, you agree to be bound by these Terms. If you are using the Service on behalf of a business, you represent that you have authority to bind that business. If you do not agree, do not use the Service.

1. Description of Service

SaveYourSlot is an online appointment scheduling and booking management platform designed for small businesses. It allows business owners ("Business Users") to publish their availability and accept bookings from their customers ("End Customers"). The Service includes booking management, automated notifications and reminders, and a business dashboard.

We reserve the right to modify, suspend, or discontinue any part of the Service at any time with reasonable notice.

2. Account Registration

To access the Service as a Business User you must create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Keep your account credentials confidential and not share them with third parties
• Notify us promptly of any unauthorised access to your account
• Be at least 18 years of age, or the age of majority in your jurisdiction

You are responsible for all activity that occurs under your account, whether or not authorised by you.

3. Free Trial

We offer a 14-day free trial for new Business Users. No payment details are required to start a trial. At the end of the trial period, you will need to select a paid subscription plan to continue using the Service. We reserve the right to modify or discontinue the free trial offer at any time without notice.

4. Subscriptions and Billing

Subscription Plans: Full access to the Service is provided on a subscription basis. Available plans and current pricing are displayed on our website and are subject to change.

Billing: Subscriptions are billed monthly or annually in advance, depending on the plan you select. By providing payment details you authorise us to charge the applicable fees on a recurring basis using your chosen payment method.

Auto-Renewal: Subscriptions renew automatically at the end of each billing period unless cancelled before the renewal date.

Cancellation: You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of the current billing period and you retain full access until then. We do not offer refunds for unused portions of a billing period.

Price Changes: We will give at least 30 days' notice of any price changes by email or via a notice within the Service. Continued use after the effective date constitutes acceptance of the revised pricing.

Failed Payments: If a payment fails, we will notify you and may suspend your account until payment is resolved. Accounts with outstanding balances may be terminated after a reasonable grace period.

5. Acceptable Use

You agree not to use the Service to:

• Violate any applicable law, regulation, or third-party rights
• Accept bookings for illegal services or activities
• Send unsolicited commercial communications (spam) to your customers or any other party
• Impersonate any person or entity, or misrepresent your affiliation with any person or entity
• Interfere with, disrupt, or overload the Service or its infrastructure
• Attempt to gain unauthorised access to any account, system, or network
• Introduce viruses, malware, or other harmful code
• Scrape, crawl, or extract data from the Service by automated means without our prior written consent
• Resell, sublicense, or otherwise commercialise access to the Service without our authorisation

We reserve the right to investigate suspected violations and to suspend or terminate accounts accordingly.

6. Your Responsibilities as a Business User

You are solely responsible for:

• The accuracy and legality of information published on your booking page
• Honouring appointments accepted through the Service
• Your relationship with your customers and their experience
• Complying with applicable consumer protection, data protection, and employment laws in your jurisdiction
• Obtaining any consents required to contact your customers via email or SMS notifications
• Maintaining appropriate insurance and licences for your business activities

7. Intellectual Property

Our Property: The Service, including its software, code, design, text, graphics, and branding, is owned by or licensed to SaveYourSlot and is protected by applicable intellectual property laws. These Terms do not grant you any ownership interest in the Service.

Your Content: You retain ownership of the content and data you upload to the Service (including your business profile, service descriptions, and booking records). By uploading content, you grant us a non-exclusive, worldwide, royalty-free licence to host, display, and process that content solely for the purpose of providing the Service to you.

Feedback: If you provide suggestions or feedback about the Service, we may use that feedback without restriction or obligation to you.

8. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS.

9. Indemnification

You agree to defend, indemnify, and hold harmless SaveYourSlot and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any applicable law or regulation; or (d) your violation of any third-party rights.

10. Termination

By you: You may close your account at any time from your account settings. Closure takes effect at the end of your current billing period (if applicable).

By us: We may suspend or terminate your account at any time if you breach these Terms, if required by law, or if we decide to discontinue the Service. Where practicable we will provide reasonable notice. Upon termination, your access to the Service will cease.

Effect of termination: Clauses that by their nature should survive termination (including intellectual property, disclaimer, and indemnification) will continue to apply. We will handle your data following termination in accordance with our Privacy Policy.

11. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by email or by a prominent notice within the Service at least 14 days before the changes take effect. Your continued use of the Service after the effective date constitutes your acceptance of the revised Terms.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any dispute arising under these Terms that cannot be resolved informally will be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Contact Us

If you have any questions about these Terms, please contact us.